PAYMENT

Preparing for your coming e-bike trip? No more delay for your trip, and enjoy the Sur-Ron e-bike immediately!

We offer 4 payment methods through checkout:

1. Direct Bank Transfer (Wire or Swift)

2. Credit Cards

3. Financing Option ( Buy Now Pay Later)

If you pay by credit card, your payment could be somehow denied at the checkout by our system in defense against possible credit card fraud. It’s a good idea to call your credit card company or bank ahead of time to let them know about the purchase so that it doesn’t get declined.

Under such circumstances, here are 3 solutions for you:

1. If you have a Cryptocurrency account, please try to pay by Bitcoin or other cryptocurrencies and receive a 15% discount.

2. Please switch to your other credit/debit cards.

3. U.S. customers can choose between Apple Pay, Cash App, Chime, Venmo, or Zelle as other payment options.

FAQ

Q1: Can I pay off my purchase early?
– Yes! There’s no penalty for paying early.

Q2: When will I be charged?
– Once you place your order (even if it is pre-order or on backorder), your credit/debit card will be charged immediately. Upon purchasing, customers agree there may be a delay to their projected delivery date, regardless of when the item is expected to ship. 

Q3: Do I need to pay the sales tax?
– There is no sales or VAT tax included in your order, when you check out, the total price is for the item + shipping (if necessary).

Q4: Will I pay the international fee?
– Sur-Ron Motor does not charge any extra fee from our customers, the international fee depends on your payment bank, and some banks may charge the fee. If you have more concerns about it, please contact the bank directly.

*If there is any other question or help needed, please contact us via Live Chat or Email: sales@@thesurronshop.com